Policy on the handling of personal information

Sekizenkan Co., Ltd. (hereinafter referred to as "Sekizenkan") deeply recognizes the importance of customers' information assets, observes related laws and regulations,
We believe that it is our corporate social responsibility to properly handle the information assets provided by our customers and ensure their thorough protection.

Acquisition of personal information

When acquiring personal information, we will specify the purpose of use in advance and acquire it in an appropriate and fair manner with the consent of the individual.
In addition, we will not alter the information you have asked for without your prior consent.

Purpose of use of personal information

The acquired personal information will be used for the following purposes.

1. (1) To make reservations for Sekizenkan, provide various services such as accommodation and meals, and contact related matters
2. (2) For guidance, provision and management of services and products handled by Sekizenkan and subcontractors, as well as various events and campaigns
3. (3) To conduct questionnaires regarding Sekizenkan's services and products
4. (4) For the development of new services and products handled by Sekizenkan
5. (5) For all operations incidental or related to (1) to (4) above
6. (6) To respond to inquiries, requests, etc.

Disclosure and provision to third parties

Sekizenkan will not disclose or provide acquired personal information to third parties (excluding subcontractors) except in the following cases.

1. (1) When there is consent of the person
2. (2) When disclosure or provision is requested based on laws and regulations
3. (3) When it is necessary for the protection of human life, body or property,
   When it is difficult to obtain the person's consent
4. (4) When it is necessary to report to the window of the travel agency used by the customer
5. (5) When there is a request from the customer, such as arranging reservations for other tourist facilities
6. (6) When it is necessary to cooperate with the national or local government in carrying out public affairs,
   When obtaining the consent of the individual may interfere with the execution of the relevant affairs
7. (7) When disclosing/providing in a situation where the person cannot be identified, such as statistical data

Outsourcing of business

Sekizenkan manages personal information accurately and up-to-date to the extent necessary for the purpose of use.
In addition, in addition to complying with laws and regulations and other norms regarding personal information, unauthorized access to personal information, loss, destruction, falsification,
Appropriate management will be implemented to prevent leaks, etc.
The online reservation site used by Sekizenkan uses encrypted communication using SSL in order to safely exchange data that requires protection, such as personal information.
Customers do not need to make any special settings to use SSL. However, if your browser's SSL settings are not enabled, the relevant pages may not function properly.
If you connect to the Internet via a firewall, you may not be able to use SSL communication depending on the settings, so please check with your network administrator.

disclosure, correction, deletion, addition,
Suspension of use, etc.

We will promptly respond to requests for disclosure or correction of personal information held by Sekizenkan. In addition, if there is a request for deletion, suspension of use, etc., we will promptly respond within the scope of laws and regulations while completing the obligations.
Please contact us for details.
However, this does not apply if there is a risk of harming the life, body, property, or other interests of other guests, or if it is determined that the operation of the hotel will be significantly hindered.

Review of privacy policy

Sekizenkan will comply with laws and other norms related to the handling of personal information, and will continuously review and improve the content of this privacy policy.